Delivery & Return
Free delivery available on 1000s of products over $100. Choose a specific delivery date & time that suits you for an additional fee.
Delivery Options Overview
PhoneFix UK offers flexible delivery methods to suit your needs. Whether you prefer affordable Standard UK Delivery, fast and reliable Next-Day Courier Service, or the convenience of Click & Collect from our shop, we’ve got you covered.
All orders are securely packaged to ensure your items arrive safely. On this page, you’ll find a full overview of our available UK shipping options.
1. Order the Product and Specify the Delivery Method
2. You Will Receive an Order Confirmation Message
3. Wait for Your Order to Arrive
4. Pick up Your Order at The Checkout Area
Small items
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Standard delivery Get it in 3-5 working days |
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Orders over $50: All day delivery. Order anytime: |
FREE |
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Orders under $100: All day delivery. Order anytime: |
$5 |
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Weekday time slot from 12noon - 5pm. Order by 9pm. |
$10 |
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Next day delivery Get it next day, 7 days a week |
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All day delivery. Order by 9pm. |
$5 |
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Weekday time slot from 12noon - 5pm. Order by 9pm. |
$10 |
What do we mean by small? Just about everything under the sun except for major kitchen/laundry appliances and TVs over 43″.
Large items
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Standard delivery Get it in 2 working days |
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All day Delivery from 7am - 8pm. Order anytime: |
Fromu$20 |
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Choose a time slot 7am - 11am, 9am - 1pm, 11am - 3pm, 1pm - 5pm. Order anytime: |
From $35 |
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Next day delivery it next day on weekdays |
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All day delivery from 7am - 8pm. Order by 7pm: |
Fromu$30 |
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Choose a time slot 7am - 11am, 9am - 1pm, 11am - 3pm, 1pm - 5pm. Order by 7pm: |
From $45 |
The Big Stuff
Larger mobile-related items such as tablets, iPads, laptops, gaming consoles, and other bulkier tech devices.
Exchange or Return of Goods
If the product is of good quality, the buyer has the right to terminate the contract concluded at a distance within 3 days after its execution.
In order for the right to terminate the agreement to be preserved, the consumer needs to monitor the preservation of the products in their original state. If the device is destroyed, damaged or damaged through no fault of the customer, the customer is not deprived of the opportunity to terminate the contract. If the value has decreased due to unpacking the product or checking its functionality, this does not mean that the consumer cannot write a request for a refund.
The product is not accepted back if at least one of the components is missing:
- fully equipped equipment;
- a receipt proving the fact of purchase in the WoodMart online store;
- warranty card;
- an act with a description of the defect drawn up by the service department.
The money for the goods will be returned within the terms established by the current legislation
FAQs
If your order hasn’t arrived yet, don’t worry. Delivery times can vary depending on the shipping method you selected at checkout. Once your order has been dispatched, you’ll receive a confirmation email with tracking details so you can monitor your parcel’s journey. If the estimated delivery time has passed and your order still hasn’t arrived, please contact our support team with your order number, and we’ll be happy to assist you.
Our deliveries are not made on UK public holidays. Orders placed during holidays will be processed on the next working day to ensure safe and timely delivery.
Yes, we deliver across the UK. Simply enter your postcode at checkout to confirm delivery availability and estimated times for your area.
Next-day delivery is available on most orders placed before the cutoff time. Some products or locations may not qualify, but you’ll see eligible options clearly at checkout
Yes, most orders require a signature upon delivery to ensure your items arrive safely. If you’re not available, the courier may leave a card with instructions to reschedule or collect from a local depot.
